Privacy Policy for Badger's Cuppa

At Badger's Cuppa, located at 72 Elmwood Drive, Mayfair, London, Greater London, W1J 7LS, UK, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or interact with us.

1. Information We Collect

We may collect various types of information, including primarily personal data, to provide and improve our services to you. This includes:

• Personal Identification Information: Such as your name, email address, phone number, and postal address. This may be collected when you make a purchase, sign up for a workshop, request catering services, or subscribe to our newsletter.
• Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us, including coffee beans, baked goods, and catering.
• Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Provision: To provide and manage your orders for artisanal coffee, specialty teas, baked goods, and light lunches, and to facilitate catering services.
• Customer Support: To respond to your inquiries, questions, and requests.
• Workshops and Training: To register you for barista training workshops and manage your participation.
• Marketing: To send you promotional materials, newsletters, updates on new products (like coffee bean sales), and special offers, where you have consented to receive such communications.
• Website Improvement: To improve our website, products, and services, and to understand how our visitors use our online platform.
• Legal Compliance: To comply with legal obligations and protect our legal rights.

3. Disclosure of Your Information

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, website hosting, email delivery, and marketing assistance. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
• Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or act in urgent circumstances to protect the personal safety of users of our services or the public.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Data Security

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please be aware that no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

5. Data Retention

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

6. Your Data Protection Rights (GDPR)

Under the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), you have certain data protection rights. These rights include:

• The right to access, update, or to delete the information we have on you.
• The right of rectification.
• The right to object.
• The right of restriction.
• The right to data portability.
• The right to withdraw consent.

If you wish to exercise any of these rights, please contact us using the physical address provided above. We will respond to your request within one month.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Badger's Cuppa

72 Elmwood Drive,

Mayfair,

London, Greater London,

W1J 7LS

United Kingdom